Dehradun – In a joint operation, the Uttarakhand Special Task Force (STF) collaborated with Dehradun police to shut down a suspected illegal call centre located on GMS Road. Investigators say the outfit used a 32‑slot SIM box to place calls via personal mobile numbers, sidestepping the legally prescribed 1600‑series hotline.

Seizure at Singh Asset Recon Services

The raid was conducted at the premises of SINGH ASSET RECON SERVICES PRIVATE LIMITED (SARS). Officers recovered a DINSTAR 32‑slot SIM box, a stack of 45 SIM cards, a laptop, two routers, two ATM cards and a variety of electronic accessories.

Customer data uncovered

Forensic examination of the laptop revealed records that appear linked to credit‑card holders from several banks, including SBI, Bank of Baroda, Axis Bank, Poonawalla Finance, Yes Bank and RBL Bank. Police are presently tracing the source and intended misuse of this information.

Method of operation

According to statements obtained during questioning, agents at the centre impersonated representatives of credit‑card issuers, promoting fictitious benefits and urging rapid deposits. In numerous cases, callers allegedly resorted to pressure tactics, threats or intimidation to force victims into revealing sensitive details or wiring money.

The scheme did not employ the authorised 1600‑series numbers. Instead, each call was routed through a personal mobile handset, a manoeuvre made possible by the confiscated SIM box, which can conceal the true origin of a call.

Workforce and remuneration

Police identified roughly 39 young men and women working on the floor, all compensated on a commission basis for securing “appointments” or “sales” over the phone.

Two senior officials of the firm were taken into custody: company manager Laxman Prasad and regional manager Jagmohan Singh Rawat. A case has been lodged at Dehradun’s Cyber Crime Police Station under Crime No. 49/2026. Authorities are invoking sections of the Bharatiya Nyaya Sanhita, the Information Technology Act and the Telecommunications Act.

Ongoing investigation

Investigators continue to analyse the seized devices, call logs and customer data to map the full extent of the racket and identify any additional participants.